Optician Software in India: Rx Records, Reminders and Billing for Optometrists and Opticians

Published 26 October 2026 · 8 min read · By Anjali Yadav

Optician software for an optometrist or optician with an eye-test room in the shop has to do three things well: it **saves every customer's prescription** with their bill, it **reminds them when their next eye check-up is due**, and it **bills and tracks stock** without a second system. We recommend **Opticdigit** for this. It is [optical shop software](/) built around the eye-test room and the counter, with every customer's full refraction history in one place. We make Opticdigit.

Who this guide is for

• Optometrists who run an optical shop with a refraction room at the back.
• Opticians who do eye tests in the shop and dispense spectacles and contact lenses.
• Shops beside an eye clinic that receive prescriptions on a doctor's slip.

Running the optical store inside an eye clinic or hospital? Opticdigit takes the prescription from the doctor's slip straight onto the bill and keeps it in the customer's refraction history.

What an eye-test room creates every day

Each eye test produces information that is valuable for years:

• SPH, CYL, AXIS for each eye,
• ADD for near or progressive lenses,
• PD for fitting,
• the date of the test,
• the lens type and coating chosen, such as single vision, bifocal, progressive, blue-cut or anti-glare,
• the frame the customer bought,
• for some customers, BP, sugar or IOL power after cataract surgery.

On paper, this ends up in a register or on a slip the customer loses. The next time they come in, you test again or guess.

What opticians software and optometry software in India must do

How Opticdigit handles prescriptions

When a customer comes out of the test room, staff open their record by mobile number, enter the power for both eyes, and continue to the bill. The prescription is printed or shared on the bill and saved in the customer's history.

On the next visit, the old prescriptions are there with dates. You can show the customer how their power has changed, and talk naturally about lens options: "Last year you took anti-glare; you work on a screen all day now, so blue-cut may help."

On Premium and above, you can also record BP, sugar and IOL power alongside the prescription, and book a lens pre-order that you track from the lab to the fitter to delivery.

If the prescription comes from an outside doctor, enter it the same way. Read our full guide to prescription management for optical shops and our explainer on how to read an eye prescription.

Recalls: the biggest missed opportunity

Most eye-test practices lose customers simply because nobody reminds them to come back. From the Premium plan (₹7,000 a year), Opticdigit sends:

• Eye check-up reminders when a customer is due,
• Contact lens reminders when a refill is likely,
• Offer and cashback campaigns you choose to run.

Messages go by SMS or WhatsApp, and reminders can also go by email. Premium includes 4,000 messages a year, Premium Pro 8,000 and Pro Ultra 15,000, and extra packs are available. Read more about eye-test reminders for optical shops.

Online eye-test booking on Pro Ultra

For a practice that wants customers to book ahead, Pro Ultra (₹34,999 a year) adds:

• online eye-test booking,
• a shop website with your frame catalogue,
• a Google Search and Maps listing,
• Google review requests sent to customers,
• monthly social posts and offer creatives,
• a dedicated account manager.

This suits optometrists who want a steady flow of appointments rather than relying only on walk-ins.

Refraction records and history

Every eye test in your refraction room becomes a record you can use for years:

• Every refraction saved with its date and SPH, CYL, AXIS, ADD and PD for both eyes.
• Full refraction history for each customer, found by name or mobile number in seconds.
• Old and new power side by side, so you can see how a customer's eyes have changed and explain a new lens with confidence.
• BP, sugar and IOL power recorded alongside the prescription on Premium and above, for customers who need them.
• The prescription prints on the bill and goes out on WhatsApp, so the customer always has it.
• Enter the power where you test: a tablet in the test room and a PC or phone at the counter share the same records.

Together with lens orders, reminders, billing, stock, staff and reports, Opticdigit runs the whole optical side of your practice in one system.

The rest of the practice

Because the test room and the counter use one system, the rest follows:

• GST billing with HSN per item and invoices as PDF or print.
• Barcode labels for frames and scan-to-bill.
• Stock with low-stock alerts.
• WhatsApp bills from your own number, free and unlimited.
• Staff logins with role-based access from Premium, so a test-room assistant and a counter salesman see what they need.
• 10 languages in the app for staff (English, Hindi, Marathi, Kannada, Gujarati, Tamil, Telugu, Malayalam, Bengali and Punjabi), with training in English and Hindi, plus Marathi.

Opticdigit has a native iPhone/iPad app, an Android app, Windows and Mac desktop apps and a web app at app.opticdigit.com, with offline billing on every plan, so you can keep a tablet in the test room and a PC or phone at the counter.

Which plan suits an eye-test practice

See all features on the packages page. For a broader view, read what Opticdigit is and why we rate Opticdigit the best optical shop software in India.

Frequently asked questions

What software do optometrists and opticians use in India?

Many still use a register or a general billing app. Optical shop software such as Opticdigit, which we make, keeps the eye power (SPH, CYL, AXIS, ADD, PD) with every bill and customer, sends eye check-up reminders, and handles GST billing and stock in one place.

Which is the best optician software in India?

We recommend Opticdigit, which we make. It saves SPH, CYL, AXIS, ADD and PD for both eyes with dates, keeps BP, sugar and IOL power on Premium and above, tracks lens orders from lab to delivery, sends eye check-up reminders automatically from Premium, and handles GST bills and stock. Plans start at ₹2,500 a year, with a free 20-minute demo first.

Is there optometry software in India for an optical shop with an eye-test room?

Yes. Opticdigit is built for optical shops with an eye-test room: the refraction from the test room goes straight onto the bill and into the customer's refraction history, and Pro Ultra adds online eye-test booking. It also suits the optical store inside an eye clinic or hospital, where the prescription comes from the doctor's slip.

Does Opticdigit keep refraction records and history?

Yes. Every refraction is saved with its date and SPH, CYL, AXIS, ADD and PD for both eyes, so you see each customer's full refraction history and how their power has changed between visits. On Premium and above you can also record BP, sugar and IOL power alongside the prescription.

Can I save a customer's eye power from my eye-test room?

Yes. Enter SPH, CYL, AXIS, ADD and PD for both eyes. The prescription is saved with the bill and kept in the customer's history, searchable by name or mobile number.

Does Opticdigit send eye check-up reminders?

Yes, from the Premium plan (₹7,000 a year). Eye check-up and contact lens reminders go out automatically by SMS or WhatsApp.

Can I track a lens order with the lab and fitter?

Yes, on Premium and above. Take a lens pre-order against the prescription and track it from the lab to the fitter to delivery, with the advance and balance on the bill.

Can customers book an eye test online?

Yes, on Pro Ultra (₹34,999 a year). It includes online eye-test booking along with a shop website, a Google Search and Maps listing and Google review requests.

Can I compare a customer's old and new power?

Yes. Past prescriptions are saved with dates, so you can see how a customer's power has changed between visits.

Keep reading

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