Questions opticians ask us

Opticdigit is billing, eye test and reminder software for optical retail in India, from a single shop to optical chains with many branches. It keeps invoices, eye power records, frame and lens stock, customer history and follow-ups in one system, and it runs in any web browser and on an Android app, so you can bill from day one.

Opticdigit is the best optical shop software in India, and we make it, so see the full comparison with eight other products on our Compare page. It is built only for optical retail, puts eye power on every bill, sends WhatsApp reminders, runs salesman incentives and has OpticSathi AI at the counter. Plans start at ₹2,500 a year for one shop, and Enterprise runs chains of 7 or more branches.

It is made for optical shops. Every screen assumes you sell frames, lenses and eye tests: the bill has fields for SPH, CYL, AXIS and PD, and stock uses trade terms such as Supra, three-piece, sheet metal, ARC fiber, photogray and progressive.

Yes. Enter SPH, CYL, AXIS and PD for each eye inside the invoice. The reading prints on the bill and is saved to the customer's eye test history for their next visit.

Type the customer's 10-digit mobile number. Opticdigit opens their profile with every past purchase and eye test reading. If the number is new, it creates a profile for them.

Yes. When you add a frame or lens from stock to a bill, the quantity goes down automatically, and items running low are flagged on the dashboard before they run out.

Cash, UPI or card. You can also record an advance and the balance due, which is useful when glasses are delivered a few days later.

Yes. Print it on a Bluetooth thermal printer at the counter, send it on WhatsApp or share it as a PDF. Each bill carries your shop name, address and GSTIN.

Yes. Opticdigit Enterprise is built for optical chains and franchise networks with 7 or more branches, in one city or across many states. It covers any number of branches with stock transfer, a central warehouse, a head-office view of every branch, roles and permissions per branch, a separate GSTIN per branch, the official WhatsApp Business API, Tally export, purchase and supplier ledgers, and franchise management.

No. Basic covers 1 shop, Premium 2, Premium Pro up to 4 and Pro Ultra up to 6, and Opticdigit Enterprise covers any number of branches. You can move up as you grow and keep all your customers, stock and history.

Yes. Enterprise includes franchise management: franchise-wise billing, franchise-wise reports and royalty to head office, alongside the same stock, customer and staff tools every branch gets.

Yes. Combined reports across shops start on Premium. Enterprise adds a head-office view of every branch's sales, stock and staff, with roles and permissions so each branch manager sees only their own branch.

Yes, on Enterprise. Receive stock at a central warehouse, transfer it to the branches where it sells, and track every transfer, with purchase and supplier ledgers at head office.

Yes. On Enterprise each branch or state can have its own GSTIN, so bills, e-invoices and GST reports come out right for every registration. E-invoicing, e-way bills and GST return filing are available from Premium.

Yes. Every plan gives your CA ready GST reports, and Enterprise adds Tally export along with purchase and supplier ledgers, so nothing has to be typed twice.

Yes. Opticdigit is used by optical shops all over India, from small shops to big businesses, enterprises and optical chains. The app works in English, Hindi and 8 more Indian languages, and our team gives demos and training in English, Hindi and Marathi.

Yes. We set up Opticdigit and train your staff for optical shops anywhere in India, and on Premium Pro and above our team also imports and labels your stock.

Both. A single shop can start on Basic at ₹2,500 a year, growing businesses move to Premium, Premium Pro or Pro Ultra, and chains and franchise networks use Enterprise. It is the same software at every size, so you never have to switch.

Yes. Opticdigit saves every refraction (SPH, CYL, AXIS, ADD and PD for both eyes) with the date and the bill, keeps each customer's full refraction history, sends eye check-up reminders from Premium, and handles billing, lens orders and stock in the same system.

Yes. Every eye test is saved with its date, so you can open a customer by name or mobile number and see their full refraction history and how their power has changed. On Premium and above you can also record BP, sugar and IOL power alongside the prescription.

Yes. The prescription from the doctor's slip goes straight onto the bill and into the customer's history, and the store gets GST billing, lens orders with the lab, frame and lens stock with barcodes, and reminders.

Birthday wishes, anniversary wishes, eye test due dates and contact lens reorders. The app shows who is due each day. Every plan includes automatic SMS for bill confirmations and order-ready messages; eye-check and contact lens reminders are on Premium and above.

Your shop's. Thank-you messages, wishes and offers go out under your shop's name and use the customer's name, so they read like a note from you, not from an app.

Every purchase earns the customer cashback in their wallet. It can only be spent at your shop, on their next bill. You choose the cashback as a flat amount or a percentage per bill. There are no cards, stamps or apps for the customer to install.

Yes. Pick a template, choose who should get it and send it to your whole customer list in a few taps. SMS reaches every mobile phone and needs no internet on the customer's side.

Any device you already have. Opticdigit has iPhone, iPad, Android, Windows and Mac apps, or open app.opticdigit.com in any browser. No plan includes a tablet. It works offline on every plan and syncs when you are back online.

On every plan you can print receipts to a Bluetooth thermal printer from any Opticdigit app. The printer is included only on Premium Pro and Pro Ultra: a 2-in-1 printer for bills and barcode labels, delivered with a starter pack of barcode rolls and stickers, and yours to keep. On Basic and Premium you can use a Bluetooth thermal printer you buy yourself.

Yes. When you add a frame or lens, Opticdigit creates a barcode for it and shows a label with your shop name, brand, model and MRP. Print it on a label printer (the 2-in-1 printer on Premium Pro and Pro Ultra prints both bills and labels), stick it on the frame, and the item is in your stock with its quantity and low-stock alert. At the counter, scan the label to add the item to the bill.

Thermal printers use standard thermal rolls. You can reorder from us or buy them from any local stationery or billing supply shop.

Yes. Printers carry the manufacturer's warranty. Paper rolls are consumables, and damage from misuse, water or unauthorised repair is not covered.

Yes. On Premium Pro and Pro Ultra, our team imports your full frame and lens list in any format and labels your stock. Premium includes professional setup of your shop, products, bill format and message templates. On any plan you can import a stock list from Excel yourself at any time.

On Basic you sign up and start billing the same day. On Premium and above we set up your shop, products and bill format and train your staff; on Premium Pro and Pro Ultra we also import and label your stock and deliver the printer. Most staff learn it in a day because it uses the words they already use.

The app is available in 10 languages: English, Hindi, Marathi, Kannada, Gujarati, Tamil, Telugu, Malayalam, Bengali and Punjabi. Our team supports you, gives demos and trains your staff in English, Hindi and Marathi.

One number for the app, the printer and any question: +91 95613 56532. Basic and Premium include support in business hours; Premium Pro and Pro Ultra get 24/7 support, and Pro Ultra has a dedicated account manager.

Basic covers one shop: GST billing, eye power, barcode stock, WhatsApp bill sharing, 250 SMS a year and reports. Premium adds 4,000 SMS or WhatsApp messages a year, automatic reminders and campaigns, salesman incentives, up to 5 staff logins, 2 shops and professional setup. Premium Pro adds up to 4 shops, unlimited staff, the 2-in-1 printer, full stock import and 24/7 support. Pro Ultra adds up to 6 shops, your own shop website, Google listing and reviews, monthly social posts and a dedicated account manager. The Packages page has the full side-by-side comparison.

Yes. Opticdigit Enterprise is for chains with 7 or more branches, in one city or across states. It includes everything in Pro Ultra, plus any number of branches, franchise management (franchise-wise billing, reports and royalty to head office), stock transfer between branches, a central warehouse and head-office view, the official WhatsApp Business API, roles and permissions per branch, a separate GSTIN per branch or state, Tally export, and purchase and supplier ledgers. Pricing depends on the size of your chain, so talk to us for a quote.

All plans are yearly. Basic is ₹2,500 a year (about ₹208 a month). Premium is ₹7,000 a year (about ₹583 a month). Premium Pro is ₹14,999 for the first year, including the printer, then ₹9,999 a year. Pro Ultra is ₹34,999 a year. Enterprise, for chains of 7 or more branches, is priced to your chain. You can upgrade at any time and the unused part of your plan is credited.

You do. Customer and prescription records in your account are yours. We never sell or share them, and you can ask us to export or delete your data at any time.

Unused hardware (the printer on Premium Pro and Pro Ultra) in its original packaging can be returned within 7 days of delivery. Setup work and marketing already delivered are not refundable. The full terms are on our Terms & Conditions page.